Frequently Asked Questions
Please note that these FAQs are meant to serve as a helpful guide and are not contractually binding.
Does FUN HOUSE ship internationally?
Our website does not currently accept international orders. If you email your order email@example.com with your shipping address our customer service team can determine international shipping and reach out to you directly from FUN HOUSE HQ.
How do I contact FUN HOUSE?
This page should provide the answers to frequently asked questions. If you cannot find what you are looking for please reach out to our customer service team by visiting our Contact Us page.
Do I get a discount if I buy a large quantity of an item?
Possibly. We have had customers organizing weddings, family reunions, and corporate gifts reach out to us to buy large quantities of an item/items. If you are considering 12+ of an item or you are organizing multiple gift bags or baskets please reach out to our customer service team by visiting our Contact Us page.
I have a suggestion…
We would love to hear your suggestions. It has definitely happened that we’ve put a customer’s suggestion into production. Get in touch with our customer service team by visiting our Contact Us page.
Where is the Fun House stop located?
We have two Fun House locations. Our original Fun House is located inside Convention Hall, 1300 Ocean Avenue, Asbury Park. Our shop is inside the Grand Arcade, just a few feet from the 5th Avenue Beach. We also have a downtown Asbury Park location, Fun House Downtown, 704 Cookman Avenue.
Are the same products offered online also available in the store?
Only a portion of our large Fun House and Wooden Walls Project original merchandise is available in our online store. We will however be offering a number of online exclusives not available in our physical stores.
Can I order over the phone?
To avoid confusion or misunderstandings we do not offer phone orders. If you have a question regarding an item or your purchase please contact our customer service team by visiting our Contact Us page.
Promotion Codes should be entered at checkout. Promos exclude tax and shipping fees. Only one promo code may be used per sale.
All content including product designs included on this Site are owned by FUN HOUSE and/or its licensors and protected by copyright laws and/or design patents. You agree not to use, display, reproduce, retransmit, modify, distribute, sell, publish, or creative derivative works or in any way exploit its content, in whole or in part, for any other means or purpose other than personal, non-commercial use. You are not allowed to use any product design without the express written consent of FUN HOUSE.
TRADEMARKS AND SERVICE MARKS
Unless otherwise indicated all names, graphics, designs, logos, commercial markings, and service names on this SITE are trademarks and copyrights of FUN HOUSE or its artists, licensors, and suppliers and are protected by trademark laws. You agree not to use, display, reproduce, retransmit, modify, distribute, sell, publish, or create works or in any way exploit its content, in whole or in part, for any other means or purpose other than personal, non-commercial use. You are not allowed to use any product design without the express written consent of FUN HOUSE.
FUN HOUSE attempts to be accurate in its product descriptions however FUN HOUSE does not warrant that product and price descriptions or other content of this site are error-free.
Some vendors like Kidrobot and Tokidoki have "blind boxed" items - meaning that out of a series case pack or display you have certainly possibilities of getting a specific character. You don't get to choose the character or the assortment of figure(s) you'll receive. Selection is random You won't know which one you're getting until it arrives. Think of it as a sweet surprise! Please understand that due to the production process, variations may occur from figure to figure. As these are blind boxed items, duplicates may also occur. Ordering 5 blind boxes does not guarantee that you will receive all 5 characters.
- LIST PRICE IS FOR ONE BLIND BOXED CHARACTER ONLY.
- NO RETURNS, REFUNDS or EXCHANGES on any Blind Box.
- ALL Blind Box Sales are FINAL.